(a) Please choose your booking carefully as
(d) Date changes to a confirmed booking must be submitted in writing and will only be considered if applicable notice period is given. Approval of any date change will be in consultation with the owner and subject to availability.
(di) Applicable notice periods are as follows;
i. LOW SEASON BOOKINGS: 8 weeks
ii. NSW/QLD SCHOOL HOLIDAY BOOKINGS: 8 weeks
iii. NSW/QLD CHRISTMAS BOOKINGS: Prior to 1st October
East Coast Stays Pty Ltd will review all new bookings and reserves the right to cancel existing bookings from people travelling from designated COVID-19 at risk areas, as determined by NSW Health.
It is a requirement of entry to our accommodation that all guests complete a Covid-19 Declaration prior to arrival. Failure to do so will result in the cancellation of your booking with a loss of all monies paid. For further information, please contact our office.
If, on your arrival day, you are unable to travel due to government mandated travel restrictions and border closures (excluding the need to test and isolate on return to your own home) preventing you, the booked guest, from reaching the property, or returning to your own home after the booking, we will issue a credit for the amount of money paid otherwise, our standard terms will apply.
This credit can be used to re-book the same property within 6 months from the removal of the travel restrictions.
View our Booking Terms & Conditions in full.
Cancellation Request form
Complete the form below and click send. A Drift + Stay team member will be in touch shortly.